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Expert Answers about Keystone Cougar Fifth Wheel


  • Troubleshooting Electric Trailer Brakes When Controller is Adjusted Up All the Way
  • It sounds like you have adjusted the brake output on your controller but may need to perform some other maintenance for your brakes to work properly. If you have a Prodigy brake controller, you most likely have the original or the P2 # 90885. To test your controller, you can use a circuit tester like # ALL640595 to test the brake output pin of your 7-way at the 5 o'clock pin while using the manual override. If this increasingly gets stronger, your brake controller is not the issue. ...
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  • Troubleshooting a Jensen JWM40 RV Stereo Not Responding to the Remote
  • If the remote for your Jensen RV Stereo # JWM40 is not working, you should ensure that there are clear lines of sight between the remote and senor and that the batteries in the remote are in good working order and installed correctly. If this is the case and your remote is still not working you can try resetting the radio using a ball point pin or something similar to press the reset button. If after resetting the unit your remote still does not work, we have the Replacement Service Package...
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  • My 12,000LB Camper Doesn't have Wheels and Tires with a 3,000LB Capacity, Is This Normal?
  • What you are describing makes complete sense as you would think a 12,000lb GVWR tandem axle 5th wheel would have two 6,000lb axles so each wheel would have to be able to support 3,000lbs. What you are most likely dealing with is some manufacturers have started adding the trailers tongue weight to the axle capacity to give the final GVWR. If this is the case you likely only have 5,200lb axles and the manufacturer is saying the tongue weight around 1,600lbs is the reason the camper has the...
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  • Comm Error On Lippert Ground Control 3.0 Control Panel
  • The first thing you will need to do is obtain a multimeter. Once you have this then you will need to use the ground probe (black handle) and place that on the green wire coming from the back of the harness and then use the power probe (red handle) and place that on the black wire coming from the back of the harness. You should read 12 volts but if you do not have 12 volts you will need to trace this wire back while checking for shorts. It will be a good idea to check the batteries to make...
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  • Troubleshooting a Communication Error on the Lippert Ground Control Touch Pad
  • When your Lippert Ground Control 3.0 # LC358590 has a reading that says "Comm Error" it is referring to the communication between the controller and touch pad. You will need to check your harness to ensure it is connected properly and there is no damage; if it is damaged and cannot be repaired then the harness would need to be replaced.
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  • Jack Error Code When Leveling Lippert Ground Control
  • It sounds like you just need to reset the zero point. In order to do this you will need to follow the steps I have attached for you below and in the photo. If this does not fix your issue then please just let me know and I will see if we have any other actions for you to preform. 1. Manually run the jacks to level the unit. This is best achieved by placing a level in the center of the unit and leveling it both front to back and then side to side. 2. Once the unit is level, turn off the...
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  • Troubleshooting Lippert Never Fail Bushings That Don't Install Into Equa-Flex Equalizers
  • I reached out to my contact at Lippert about what might be going on with your Never Fail bushings, like what comes with kit # LC281285, and he said that it sounds like you may be using the Never Fail bushings to push out your bronze bushings. If this is the case then that could very well cause the "balloon" effect that you show in your picture as the bronze bushings are stronger than the Never Fail bushings. Please also note that you won't be replacing the bushing in the top of the Equa-Flex...
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  • No Signal Issue Fix for a 2022 Keystone Cougar 5th Wheel Using a Furrion Vision S Camera
  • It sounds like you're just not getting enough power to your Furrion Vision S Wireless RV Backup Camera System w/ Night Vision # FOS43TASF which is causing the no signal issue. An easy fix for this is to install the 12V PWM Filter for RV Backup Camera Systems - Hardwire # VGR64VR. This kit is designed to prevent camera dropouts by providing the adequate amount of power required for your camera.
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  • Troubleshooting Landing Gear Legs on Keystone Cougar Not Going Up or Down
  • Since you're able to operate the landing gear legs manually, most likely the internal gears are okay. Where I would check first though is the actual 12V battery that you mentioned being hooked up to. It's vital that the battery these systems are wired to are COMPLETELY charged and in good condition. I know you said you're getting power to the motor, but I'm wondering if there's enough. If you test the wiring right after the battery, you should be getting 13+ volts. If you show anything...
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  • Mighty RV Power Cord Disconnects from Trailer Because of Trailer Outlet Position & Weight of Cable
  • It sounds like you will have to insert the end of # A10-5025ED, rotate it to "lock" it into place, and then run the cable up and over the yellow plug and then route the cable down so that the weight is on the other side pulling the plug the opposite direction it would turn if the cable was hanging normally. The other option is to adjust the plug on the trailer so as to eliminate the issue altogether. This is the first time I have heard of this issue so it could be that the trailer outlet...
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  • Troubleshooting SH Error Code On Trailer Brake Controller Connected To a 2011 Keystone 5TH Wheel
  • The wiring for the Trailer Brakes # AKEBRK-35-SA enter through the back of the brake assemblies for the magnet. To get to the magnet you will need to remove the hub but you can perform your tests on the back side where the wiring connects to the brakes. Your wiring should all connect in a Junction Box # 38656. This is also a great point to check the wiring before it heads back to the axle to determine if the issue is with either the trailer connector or connection on your tow vehicle. With...
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  • Troubleshooting Trailer Landing Gear that Clicks When Weight is on Jacks
  • Sounds like a weak battery or bad wiring to it. Make sure your trailer's battery is in good shape and is charged. The clicking sound you are hearing typically indicates a bad motor that's drawing too much, a weak battery, or bad wiring from the battery to the motor.
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